Shipping Policy

Last updated: August 28, 2026

Spot Theory is operated by ANFIIO LLC. This policy explains order processing and delivery for U.S. customers. Contact support@anfiio.com with shipping questions.

1. Where we ship

We currently ship to addresses within the United States. Available shipping methods and charges are displayed at checkout.

2. Processing time

Orders are normally processed within 1–3 business days, Monday through Friday, excluding holidays, after payment is confirmed. Promotions, holidays, address verification, or unusually high order volume may extend processing time. We will send a shipping confirmation with tracking information when available.

3. Estimated delivery

Standard U.S. delivery is normally estimated at 7–15 business days after processing. Total estimated delivery time is processing time plus transit time. These are good-faith estimates, not guaranteed arrival dates, because carriers, customs processing, weather, peak seasons, and events outside our reasonable control may cause delays.

4. Fulfillment locations and separate packages

Some products ship from international fulfillment centers. Items in the same order may therefore ship in separate packages and arrive on different dates. Each available tracking number will be provided when issued.

5. Shipping costs

Shipping costs, if any, are shown at checkout before payment. We may occasionally offer a clearly disclosed free-shipping promotion.

6. Tracking

Please allow 2–5 business days after receiving a tracking number for the first carrier update. If tracking still does not update, contact support@anfiio.com.

7. Delays and your cancellation option

If we learn that we cannot ship within the time stated for your order, we will provide a delay notice with a revised estimate when available and explain your option to accept the delay or cancel the unshipped order for a full refund. We will not require you to wait indefinitely for an unshipped order.

8. Address changes and delivery problems

Review your delivery address carefully at checkout. Contact us as soon as possible if it needs correction. We cannot guarantee an address change after processing begins. If a parcel is returned because the address supplied at checkout was incomplete or incorrect, we will contact you about available reshipment or refund options, subject to applicable law and any nonrecoverable carrier charges disclosed to you.

If tracking shows no movement for an extended period, the estimated delivery window has passed, or a package is marked delivered but cannot be found, check the delivery area and address, ask household members or neighbors, and contact the carrier. Then email us so we can investigate and provide an appropriate resolution, which may include replacement or refund.

9. Damaged, incorrect, or missing items

Please contact us within 7 days when reasonably possible and include your order number, packaging and shipping-label photos, and clear photos or video of the issue. We will handle the request under our Return & Refund Policy. Reporting after 7 days does not limit rights that cannot be restricted by law.

10. Contact

Email: support@anfiio.com
Company: ANFIIO LLC
Business mailing address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Typical response time: 1–2 business days

The business mailing address is not a returns facility. Request return instructions before sending merchandise.